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Terms & Conditions

Terms & Conditions

1. Inbound

  1. The seller is obliged to inform the inbound goods delivery plan to the warehouse on H-1 and ask the warehouse regarding the availability of storage capacity.
  2. The seller is required to make inbound data in the system before sending inbound (physical) goods to the warehouse and immediately notified the warehouse.
  3. The seller must ensure that the data inputted must match the physical quantity to be sent to the warehouse.
  4. The seller is responsible for choosing the mode of transportation that will be used to transport inbound goods to the warehouse. Inbound shipping transportation costs are the responsibility of the seller.
  5. If there are inbound shipping transportation costs borne by the warehouse, the seller is obliged to replace the costs incurred a maximum of 3 days from the time the payment is made by the warehouse.
  6. When the inbound goods arrive at the warehouse, the warehouse will check the inbound data.
  7. The warehouse will check the number of inbound goods that come physically and systemically. If there is a difference in the amount or the goods received are damaged, the warehouse must inform the seller
  8. The warehouse will only input data that matches the physical amount received at the time of inbound. If a manual update is required, the seller must communicate with the warehouse.
  9. Cut off warehouse inbound receipts at 18:00.
    1. If the inbound arrives before the cut-off time, the warehouse must process the inbound on the same day. If the inbound arrives after the cut off hours, the warehouse will process the inbound on the next day. If the goods arrive at the warehouse accompanied by a travel document and complete documents, the warehouse still receives the inbound (limited to checking between physical and shipping documents then stored in the warehouse), the inbound process of goods to the system will be delayed for 3 working days.
  10. The warehouse is not responsible for inbound arrivals outside of working days and hours unless there is prior confirmation to the warehouse. Therefore, the seller is obliged to communicate with the transporter regarding the warehouse operating hours.
  11. Especially for FIFO and FEFO goods, the seller must ensure that the goods to be inbound already have an expired/batch production label and the preparation on the truck must be grouped based on the expired/batch production.

2. Outbound

  1. Transaction
    1. The seller creates transaction data in the system which will be directly connected to the WMS warehouse.
    2. The seller must ensure that the transaction input data must be complete, valid and there are no input errors.
    3. If the transaction originates from the marketplace, the seller is required to input transaction data into the system on the same day.
    4. For transactions or SKUs that require special treatment, the seller must confirm with the warehouse (via chat or system notes). If a loss occurs without prior confirmation, the warehouse and GiMi are not responsible for the loss.
    5. Sellers are required to upload shipping labels for transactions that must use shipping labels from logistics or marketplaces.
    6. The transaction will be processed by the warehouse (picking, packing, etc.).
    7. The seller can make a claim if there is a transaction problem (lack of delivery) by attaching supporting data:
      1. Transaction capture
      2. Photo/Video of transaction package
    8. GiMi will only process claims caused by negligence of g warehouse. All costs arising from warehouse negligence are the responsibility of the warehouse.
    9. Transaction claims are made a maximum of 14 days after the transaction status is completed in the system. If after 14 days, the claim is declared invalid and will not be processed by GiMi.
  2. Return Transaction
    1. If there is a return transaction, the seller must update the return transaction in the system
    2. The seller must inform the warehouse if there is a return transaction and the seller must update the system.
    3. The warehouse will inform the seller if a returned item arrives.
    4. The seller will be charged storage & inbound fees every time there is a return transaction.
    5. The seller can make a claim if there is a problem with the return transaction (damaged, lost, not delivered) by attaching supporting data:
    6. Transaction capture
    7. Photo/Video of transaction package
    8. GiMi will only process claims caused by warehouse negligence. All costs that arise due to warehouse negligence are the responsibility of the warehouse
    9. Transaction claims are made a maximum of 14 days after the transaction status is completed in the system. If after 14 days, the claim is declared invalid and will not be processed

3. Seller exit warehouse

  1. The seller informs GiMi of the reason for exiting the Warehouse. If it is in accordance with the expiration date of the contract, then no additional costs will be incurred. If the contract period has not expired, the remaining items will be counted outbound according to the predetermined rate size.
  2. The seller must inform the warehouse H-2 before the stock is removed from the warehouse.
  3. The seller must ensure that there are no inbound, stock, and unfinished transactions in the warehouse.
  4. The seller is obliged to pay off all bills/reimbursements and other matters that still need to be resolved with the warehouse before issuing stock. If there is an issue that has not been resolved by the seller, then GiMi has the right to hold stock first until all matters are resolved by the seller.
  5. The seller must request a stock opname (SO) before removing the stock from the warehouse. The SO will be carried out by the warehouse and the results of the SO will be informed to the seller.
  6. If there is a difference in goods between the physical quantity and the system, the warehouse is obliged to conduct an investigation for 7 days after the results of the SO. If the difference in goods is caused by the negligence of the warehouse, the warehouse must provide a replacement of 80% of the value of the goods.
  7. If there is damage to goods caused by warehouse negligence during the warehouse exit process, the seller can make a claim for replacement of goods.
  8. The seller is required to carry out warehouse exit transactions in the system (exit scheme).
  9. Sellers are not allowed to withdraw goods without prior notification and without making an exit transaction in the system. If this happens then all problems related to stock are not the responsibility of GiMi and the warehouse.
  10. Before the goods are removed from the warehouse, the seller is obliged to pay all debts worth the minus balance plus the estimated value of the goods to be issued.
  11. Logistics costs for shipping goods that have been removed from the warehouse are not the responsibility of the warehouse.
  12. If there is a return transaction that comes to the warehouse after the seller exits, the warehouse must accept the transaction and inform the seller. If the seller wants the package to be returned to a certain address, then the shipping costs are the responsibility of the seller.
  13. All claims are made a maximum of 14 days after the exit transaction is made in the system. If after 14 days, the claim is declared invalid and will not be processed by GiMi.

4. Inventory

  1. Stock Difference
    1. If there is a stock discrepancy, the seller is obliged to inform GiMi for the SO submission and the seller fills out the SO request form.
    2. The warehouse will take the following actions:
      1. The warehouse is obliged to carry out stock taking and investigations for problematic SKUs.
      2. Stock taking is done a maximum of 3 days after the time the complaint is received from the seller. If within that time period the warehouse does not carry out stock taking, then the reference data is the data in the GiMi system. All stock differences will be the responsibility of the warehouse.
      3. Stock taking and investigations must be completed within 7 days of the complaint from the seller.
      4. The results of the investigation will be informed to the seller and the seller must respond to the results of the investigation. If within 3 working days there is no response, then the seller is considered to have approved the results of the investigation.
      5. Seller's response after 3 working days since the results of the investigation are given cannot change the results of the investigation.
      6. If it is proven that the cause of the stock difference is due to the negligence of the warehouse, then all the stock differences will be the responsibility of the warehouse.
      7. The warehouse must replace all stock differences of 80% of the value of the goods and must be completed within 7 days after the results of the stock taking.
      8. If the results of the stock take and investigation state that the discrepancy occurred not due to the negligence of the warehouse, then the warehouse must coordinate with the seller to manually update the stock in the system.
    3. Goods that are damaged and lost due to the negligence of the warehouse are required to replace 80% of the value of the goods.
    4. Sellers can request stock opname (SO) at any time to the warehouse with the following conditions:
      1. The seller will inform the warehouse for SO requests at least H-2 from the date of SO implementation.
      2. The seller will fill out the SO request form.
      3. The warehouse has the right to communicate to the seller if the SO implementation date does not match. The warehouse coordinates with the seller to change the schedule to another date.
      4. The warehouse implements the SO according to the agreed date.
      5. The warehouse is obliged to inform the results of the SO to the seller. If within 3 days there is no confirmation from the seller, then the seller is declared to have agreed to the results of the SO.
  2. SKU Audit
    1. The seller is required to input the online store link that is frequently used and valid and the stock is in the GiMi system.
    2. The seller must input the selling price in the GiMi system, not the capital price/purchase price/distributor price.
    3. GiMi will carry out the SKU verification process by checking the seller's online store.
    4. If a seller's SKU is identified as unverified 3 times, the seller will be subject to a penalty of IDR 50,000 per SKU and must be paid to GiMi within a maximum of 5 working days.
    5. Sellers can still make transactions with pending sku.
    6. Seller will always be charged an additional fee of IDR 500 for SKUs with unverified status
    7. If the seller is going to do a discount or flash sale with a large number of transactions in a certain period, the seller must inform the warehouse and GiMi.
    8. The seller is obliged to inform the GiMi audit team if he wants to change the SKU price (example: there is a promo in the online store).
    9. GiMi can change SKU status if needed.
    10. Sellers are required to be cooperative during the audit process by providing correct and valid information.
  3. Slow moving Stock
    1. The warehouse has the right to inform GiMi of slow moving seller goods with the following criteria:
      1. Goods that have been deposited in the warehouse (no transactions) for a period of 2 (two) months since the goods arrived (inbound).
    2. Especially for sellers who need an area of goods storage equivalent to 1 shop floor full or 1 container (20 FT), if there is a slow moving stock then:
      1. Seller is charged Rp. 500 per SKU per Qty of goods stored/month.
      2. This charge will take effect in the third month from the time the goods enter (i nbound) at the warehouse
  4. Quality Check (QC)
    1. The seller must set in the system for SKUs that need to be quality check (QC)
    2. The warehouse will only do QC for SKUs that have been determined by the seller and set in the system.
    3. QC fees are adjusted according to the type and duration.
    4. The seller must inform the type of QC required for a certain SKU to GiMi.
  5. Minimum Stock
    1. Minimum Stock = Qty / Average Sales Per day
    2. If the minimum stock reaches 10 days and below it will trigger SO automatically
    3. The warehouse will do SO to ensure the physical stock is in accordance with the system
    4. SO that is done because it reaches the minimum stock will be charged according to the normal SO fee

5. Warehouse Service Level Agreement

No description Service Level
1. Cut off Inbound 18:00 o'clock
2. Inbound capacity per day 1,500 pcs per day
3. Cut off  Outbound 20:00 hours
4. Outbound Capacity 100 transactions/day/person
5. inventory taking 10 Mins / SKU
6. Operational Time Monday – Friday (07:00 – 23:00)
Saturday (07:00 – 23:00)
7. Holiday Sunday – (07:00 – 23:00)
Eid Al-Fitr – Off
Public Holiday – Off
Collective Leave day -Shifting

6. Fee Scheme

  1. The calculation of the GiMi scheme is as follows: (Size S)
    1. Storage Rp 50 / Qty according to stock mutations per day in 1 month
    2. Inbound IDR 1,100 / Qty
    3. Outbound IDR 1,100 / Qty
  2. Storage fee scheme based on cubication is 20,000 per CBM per month
  3. Profit sharing fee scheme 3.5% of Sales (Free Storage)
  4. The return fee scheme is subject to Storage and Inbound fees.
  5. Barcode fee scheme by warehouse is 250 per unit
  6. SO req fee scheme is 500 per unit
  7. Additional fee handling scheme for loading and unloading
    1. 1,250,000 per container
  8. AdditionalWooden pallet packing
    1. US Rp 5,000, M. Rp 15,000, L Rp 45,000, XL Rp 350,000 X CBM
  9. Pickup and delivery of the ankle car goods
    1. 2 hours IDR 275,000 , 4 hours IDR 550,000 , 8 hours 1,100,000

Terms & Conditions (ID)

1. Inbound

  1. Seller wajib menginformasikan rencana pengiriman barang inbound ke gudang di H-1 dan menanyakan ke gudang terkait ketersediaan kapasitas penyimpanan.
  2. Seller wajib membuat data inbound di sistem sebelum mengirim barang inbound (fisik) ke gudang dan langsung diinformasikan ke pihak gudang.
  3. Seller wajib memastikan bahwa data yang diinput harus sesuai dengan jumlah fisik yang akan dikirim ke gudang.
  4. Seller bertanggung jawab terhadap pemilihan moda transportasi yang akan digunakan untuk mengangkut barang inbound ke gudang. Biaya transportasi pengiriman inbound menjadi tanggung jawab seller.
  5. Jika ada biaya transportasi pengiriman inbound yang ditanggung oleh gudang, maka seller wajib mengganti biaya yang timbul maksimal 3 hari dihitung sejak pembayaran yang dilakukan oleh gudang.
  6. Ketika barang inbound sampai di gudang, maka pihak gudang akan melakukan pengecekan terhadap data inbound.
  7. Pihak gudang akan melakukan pengecekan jumlah barang inbound yang datang secara fisik dan sistem. Jika terjadi perbedaan jumlah atau barang yang diterima dalam keadaan rusak, maka gudang wajib menginformasikan ke seller.
  8. Gudang hanya akan input data yang sesuai dengan jumlah fisik yang diterima pada saat inbound. Jika diperlukan manual update, maka seller wajib berkomunikasi dengan pihak gudang.
  9. Cut off penerimaan inbound gudang di jam 18:00.
    1. Jika inbound datang sebelum jam cut off, maka pihak gudang wajib proses inbound tersebut di hari yang sama. Jika inbound datang setelah jam cut off, maka pihak gudang akan proses inbound tersebut di hari berikutnya. Jika pada saat barang datang ke gudang disertai dengan surat jalan dan dokumen lengkap, maka gudang tetap terima inbound tersebut (sebatas pengecekan antara fisik dan surat jalan kemudian disimpan digudang), untuk proses inbound barang ke system akan ditunda selama 3 hari kerja.
  10. Pihak gudang tidak bertanggung jawab terhadap inbound yang datang diluar hari dan jam kerja kecuali sudah ada konfirmasi sebelumnya ke pihak gudang. Oleh karena itu, seller wajib mengkomunikasikan dengan pihak transporter terkait jam operasional gudang.
  11. Khusus untuk barang yang bersifat FIFO dan FEFO, maka seller harus memastikan bahwa barang -barang yang akan diinbound sudah memiliki label expired/Batch production dan penyusunan di truck harus digrouping berdasarkan expired/batch production tersebut.

2. Outbound

  1. Transaksi
    1. Seller membuat data transaksi di sistem yang akan terhubung langsung dengan WMS gudang.
    2. Seller wajib memastikan data input transaksi harus lengkap, valid dan tidak ada kesalahaninput.
    3. Jika transaksi berasal dari marketplace, maka seller wajib input data transaksi ke sistem dihari yang sama.
    4. Untuk transaksi atau SKU yang membutuhkan perlakuan khusus, maka seller wajib konfirmasi ke pihak gudang (via chat atau system notes). Jika terjadi kerugian tanpa adanya konfirmasi sebelumnya, maka pihak gudang dan GiMi tidak bertanggung jawab atas kerugian tersebut.
    5. Seller wajib mengupload shipping label untuk transaksi yang harus menggunakan shipping label dari logistik atau marketplace.
    6. Transaksi akan diproses oleh pihak gudang (picking,packing,dst).
    7. Seller dapat melakukan klaim jika terjadi permasalahan transaksi (kurang kirim) dengan melampirkan data pendukung:
      1. Capture transaksi
      2. Foto/Video paket transaksi
    8. GiMi hanya akan memproses klaim yang disebabkan oleh kelalaian gudan g. Segala biaya yang muncul akibat kelalaian gudang menjadi tanggung jawab gudang.
    9. Klaim transaksi dilakukan maksimal 14 hari setelah status transaksi selesai di sistem. Jika lewat dari 14 hari maka klaim tersebut dinyatakan tidak valid dan tidak akan diproses oleh GiMi.
  2. Transaksi Retur
    1. Jika ada transaksi retur, maka seller harus update transaksi retur di sistem
    2. Seller wajib menginformasikan ke gudang apabila ada transaksi retur dan seller wajib update di sistem.
    3. Gudang akan menginformasikan ke seller apabila ada barang retur yang datang.
    4. Seller akan dikenai biaya fee storage & inbound setiap ada transaksi retur.
    5. Seller dapat melakukan klaim jika terjadi permasalahan transaksi retur (rusak,hilang,kurang kirim) dengan melampirkan data pendukung :
    6. Capture transaksi
    7. Foto/Video paket transaksi
    8. GiMi hanya akan memproses klaim yang disebabkan oleh kelalaian gudang. Segala biaya yang muncul akibat kelalaian gudang menjadi tanggung jawab gudang
    9. Klaim transaksi dilakukan maksimal 14 hari setelah status transaksi selesai di sistem. Jika lewat dari 14 hari maka klaim tersebut dinyatakan tidak valid dan tidak akan diproses

3. Seller exit gudang

  1. Seller menginformasikan ke GiMi alasan exit gudang
  2. Seller wajib menginformasikan ke pihak gudang H-2 sebelum stock dikeluarkan dari gudang.
  3. Seller wajib memastikan tidak ada inbound, stock, dan transaksi yang masih belum selesai di gudang.
  4. Seller wajib melunasi segala tagihan/reimburse dan hal-hal yang masih perlu diselesaikan dengan pihak gudang sebelum mengeluarkan stock. Jika ada urusan yang belum diselesaikan oleh seller, maka GiMi berhak untuk menahan stock terlebih dahulu sampai semua urusan diselesaikan oleh seller.
  5. Seller wajib request stock opname (SO) sebelum mengeluarkan stock dari gudang. SO akan dilakukan oleh pihak gudang dan hasil SO akan diinformasikan ke seller.
  6. Jika terjadi selisih barang antara jumlah fisik dan sistem, maka gudang berkewajiban untuk melakukan investigasi selama 7 hari setelah hasil SO. Jika selisih barang disebabkan oleh kelalaian gudang, maka gudang wajib memberikan penggantian sebesar 80% dari nilai barang.
  7. Jika terjadi kerusakan barang yang diakibatkan oleh kelalaian gudang pada saat proses exit gudang, maka seller bisa melakukan klaim untuk penggantian barang.
  8. Seller wajib melakukan transaksi exit gudang di sistem (skema exit).
  9. Seller tidak diperbolehkan menarik barang tanpa ada pemberitahuan terlebih dahulu dan tanpa melakukan transaksi exit di sistem. Jika ini terjadi maka segala permasalahan terkait stock bukan merupakan tanggung jawab GiMi dan gudang.
  10. Sebelum barang dikeluarkan dari gudang, maka seller wajib membayar semua hutang senilai saldo yang minus ditambah dengan estimasi nilai barang yang akan dikeluarkan.
  11. Biaya logistik untuk pengiriman barang yang sudah dikeluarkan dari gudang bukan merupakan tanggung jawab gudang.
  12. Apabila ada transaksi retur yang datang ke gudang setelah seller exit, maka gudang wajib menerima transaksi tersebut dan menginformasikan ke seller. Jika seller ingin paket tersebut dikembalikan ke alamat tertentu, maka ongkos kirim menjadi tanggung jawab seller.
  13. Semua claim dilakukan maksimal 14 hari setelah transaksi exit dibuat di sistem. Jika lewat dari 14 hari maka klaim tersebut dinyatakan tidak valid dan tidak akan diproses oleh GiMi.

4. Inventory

  1. Selisih Stock
    1. Jika terjadi selisih stock, seller wajib menginformasikan kepada GiMi untuk pengajuan SO dan seller mengisi form request SO.
    2. Pihak gudang akan melakukan tindakan sebagai berikut:
      1. Pihak gudang wajib melakukan stock opname dan investigasi untuk SKU yang bermasalah.
      2. Stock opname dilakukan maksimal 3 hari setelah waktu masuk complain dari seller. Jika dalam jangka waktu tersebut gudang tidak melaksanakan stock opname, maka data yang menjadi acuan adalah data di sistem GiMi. Semua selisih stock akan menjadi tanggung jawab pihak gudang.
      3. Stock opname dan investigasi harus selesai dalam waktu 7 hari semenjak complain masuk dari seller.
      4. Hasil investigasi akan diinformasikan ke seller dan seller wajib memberikan respot terhadap hasil investigasi. Jika dalam 3 hari ker ja tidak ada respon, maka seller dianggap menyetujui hasil investigasi.
      5. Respon seller setelah 3 hari kerja sejak hasil investigasi diberikan tidak dapat mengubah hasil investigasi.
      6. Jika terbukti penyebab selisih stock karena kelalaian pihak gudang, maka semua selisih stock tersebut akan menjadi tanggung jawab pihak gudang.
      7. Pihak gudang harus mengganti semua selisih stock sebesar 80% dari nilai barang dan harus diselesaikan dalam waktu 7 hari setelah hasil stock opname.
      8. Jika hasil stock opname dan investigasi menyatakan bahwa selisih terjadi bukan karena kelalaian pihak gudang, maka pihak gudang wajib berkoordinasi dengan seller untuk melakukan manual update stock di system.
    3. Barang - barang yang rusak dan hilang karena kelalaian pihak gudang, maka wajib melakukan penggantian sebesar 80% dari nilai barang.
    4. Seller dapat melakukan request stock opname (SO) sewaktu -waktu ke pihak gudang dengan ketentuan sebagai berikut:
      1. Seller akan menginformasikan ke pihak gudang untuk permintaan SO minimal H-2 dari tanggal pelaksanaan SO.
      2. Seller akan mengisi lembar permintaan (form) SO.
      3. Pihak gudang berhak mengkomunikasikan ke seller apabila tanggal pelaksanaan SO tidak sesuai. Pihak gudang berkoordinasi dengan seller untuk mengganti jadwal ke tanggal lain.
      4. Pihak gudang melaksanakan SO sesuai dengan tanggal yang sudah disepakati.
      5. Pihak gudang wajib menginformasikan hasil SO ke seller. Jika dalam 3 hari seller tidak ada konfirmasi, maka seller dinyatakan menyetujui hasil SO tersebut.
  2. Audit SKU
    1. Seller wajib input link toko online ya ng sering digunakan dan valid dan stock ada di sistem GiMi.
    2. Seller wajib input harga jual di sistem GiMi, bukan harga modal/harga beli/harga distributor.
    3. GiMi akan melakukan proses verifikasi SKU dengan melakukan pengecekan ke toko online seller.
    4. Jika ada SKU seller yang teridentifikasi unverified sebanyak 3 kali, maka seller akan dikenai penalti Rp 50,000 per SKU dan wajib dibayarkan ke pihak GiMi dalam waktu maksimal 5 hari kerja.
    5. Seller tetap bisa melakukan transaksi dengan sku yang berstatus pending.
    6. Seller akan selalu dikenakan tambahan fee Rp 500 untuk SKU dengan status unverified
    7. Apabila seller akan melakukan diskon atau flash sale dengan jumlah transaksi yang besar pada periode tertentu, seller wajib menginformasikan ke pihak gudang dan GiMi.
    8. Seller wajib menginformasikan ke tim audit GiMi jika ingin melakukan perubahan harga SKU (contoh: ada promo di toko online).
    9. GiMi dapat mengubah status SKU jika diperlukan.
    10. Seller wajib untuk bersikap kooperatif saat dilakukan proses audit dengan cara memberikan informasi yang benar dan valid.
  3. Slow moving Stock
    1. Pihak gudang berhak untuk menginformasikan kepada GiMi barang -barang seller yang bersifat slow moving dengan kriteria sebagai berikut:
      1. Barang -barang yang mengendap digudang (tidak ada transaksi) selama kurun waktu 2 (dua) bulan semenjak barang tersebut datang (inbound).
    2. Khusus untuk seller yang membutuhkan luas penyimpanan barang setara dengan 1 lantai ruko penuh atau 1 container (20 FT), jika terjadi slow moving stock maka :
      1. Seller dikenai charge Rp. 500 per SKU per Qty barang yang disimpan/bulan.
      2. Charge ini akan berlaku di bulan ketiga dihitung sejak barang masuk (inbound) di gudang.
  4. Quality Check (QC)
    1. Seller wajib set di sistem untuk SKU yang perlu dilakukan quality check (QC)
    2. Pihak gudang hanya akan melakukan QC untuk SKU yang sudah ditentukan oleh seller dan diset di sistem.
    3. Biaya QC disesuaikan dengan jenis dan durasi.
    4. Seller wajib menginformasikan jenis QC yang dibutuhkan untuk SKU tertentu ke pihak GiMi.
  5. Minimum Stock
    1. Minimum Stock = Qty / Average Sales Per hari
    2. Apabila Minimum stock mencapai 10 hari kebawah maka akan mentriggered SO secara otomatis
    3. Gudang akan melakukan SO untuk menjamin stock fisik sesuai dengan di system
    4. SO yang dilakukan karena mencapai minimum stock akan di charge sesuai dengan fee SO normal

5. Service Level Agreement Gudang

No Deskripsi Service Level
1. Cut off Inbound Jam 18:00
2. Kapasitas inbound per-hari 1,500 pcs per-hari
3. Cut off  Outbound Jam 18:00
4. Kapasitas Outbound 150 transaksi/hari/orang
5. Stock opname 15 Menit / SKU
6. Operational Time Senin – Jumat (08:00 – 18:00)
Sabtu (09:00 – 16:00)
7. Holiday Minggu – Off
Hari raya lebaran – Off
Public Holiday – Off
Cuti bersama -Shifting

6. Skema Fee

  1. Perhitungan skema GiMi adalah sebagai berikut :
    1. Storage Rp 50 / Qty sesuai dengan mutasi stock per hari dalam 1 bulan
    2. Inbound Rp 1,000 / Qty
    3. Outbound Rp 1,000 / Qty
  2. Skema fee Storage berdasarkan kubikasi adalah 20,000 per CBM per bulan
  3. Skema fee bagi hasil 3.5% dari Penjualan (Bebas Biaya Penyimpanan)
  4. Skema fee retur diberlakukan fee Storage dan Inbound.
  5. Skema fee barcode by gudang adalah 250 per-unit
  6. Skema fee req SO adalah 500 per-unit
  7. Tambahan skema fee handling loading dan unloading
    1. 1,250,000 per container

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We take the security of our customers personal information seriously and have implemented industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. We also require our employees and partners to follow strict confidentiality policies and procedures when handling personal information.

3. Third-Party Services

We may use third-party services such as shipping carriers, payment processors, or marketing platforms to fulfill orders and promote our products. These services may collect and process personal information on our behalf, but we only work with trusted partners who follow strict privacy policies and comply with data protection regulations.

4. Compliance with Data Protection Regulations

We comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Users have the right to access, modify, or delete their personal information at any time by contacting our customer service.

5. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal obligations. We will notify users of any significant changes and provide them with the opportunity to review and accept the updated policy before continuing to use our services.

6. Storage, Handling, and Disposal

You will take each of the below measures and agree to securely store, handle, and dispose of all Shopee Content, Personal Data, Protected Data, and Restricted Content that is subject to this DPP. 10.1 You will physically or logically separate and segregate Shopee Content from your other clients’ data. 10.2 You will utilise industry standard encryption algorithms and key strengths to encrypt: (a) all Protected Data that is in electronic form while in transit over all public wired networks (e.g., the internet) and all wireless networks; (b) passwords with irreversible industry standard algorithms, with randomly generated "salt" added to the input string prior to encoding to ensure that the same password text chosen by different users will yield different encodings; and (c) any mobile devices used outside of a Data Centre (e.g., laptop, desktop tablet) to perform any services pursuant to the Terms of Service or any of your Applications. 10.3 To the extent you are operating a Data Centre or utilising a third party Data Centre, you will comply with physical security controls outlined in one or more of the following industry standards: ISO 27001, SSAE 16 or ISAE 3402, or PCI-DSS. 10.4 Except where prohibited by applicable laws, upon the earliest of (i) the termination of the Terms of Service; (ii) the cessation of the need of any Protected Data for the purposes of the Terms of Service; or (iii) at any time upon written request from Shopee, you will: (a) promptly remove the Protected Data from your environment and destroy it within a reasonable timeframe, but in no case longer than thirty (30) days thereafter, (b) sanitise or destroy, as required in Section 10.5, all media used to store Protected Data, and (c) provide Shopee a written certification regarding such removal, destruction, and/or cleaning upon request. 10.5 You will utilize TLS 1.2 or above and will provide a secure, encrypted communication channel between yourself and your clients for any communications containing or in respect of any Protected Data. If for any reason, Shopee becomes aware that you are not using TLS-enabled communications, Shopee will provide written notice requesting rectification, following receipt of which you agree to rectify the communication channel within 30 days. Failure to take sufficient remedial action in response to any issues that are detected is a violation of this DPP and, without limitation to any other remedy available, will result in immediate termination of your use of the Services. 10.6 You shall not retain or store any Personal Data and Restricted Data (including but not limited to the Customer Name, Phone Number, Email Address, and Address) that is subject to this DPP for any period of time longer than is necessary to serve the purposes of this Agreement (which, in any event, shall be no longer than ninety (90) days, subject to applicable law). Thereafter, all data should be disposed of in accordance with Clause 10.7 below. 10.7 You will dispose of the relevant Protected Data when it is deemed no longer necessary to continue being preserved, or has exceeded industry best practices for the time/duration/age of the Protected Data. Protected Data should be disposed of in a method that prevents any recovery of the data in accordance with industry best practices for shredding of physical documents and wiping of electronic media. You will destroy any equipment containing Protected Data that is damaged or non-functional. All Protected Data must be rendered unreadable and unrecoverable regardless of the form (physical or electronic).

Privacy Policy (ID)

1. Pengumpulan dan Penggunaan Informasi Pribadi

Kami mengumpulkan informasi pribadi seperti nama pelanggan, alamat, dan rincian pembayaran untuk memproses pesanan dan mengirimkan produk. Kami juga dapat menggunakan informasi ini untuk menghubungi pelanggan mengenai pesanan mereka atau untuk memberikan informasi tentang produk dan layanan kami. Kami tidak akan membagikan informasi ini dengan pihak ketiga kecuali jika diwajibkan oleh hukum atau diperlukan untuk memenuhi pesanan.

2. Perlindungan Informasi Pribadi

Kami mengambil keamanan informasi pribadi pelanggan kami dengan serius dan telah menerapkan tindakan keamanan standar industri untuk melindunginya dari akses, pengungkapan, perubahan, atau penghancuran yang tidak sah. Kami juga mengharuskan karyawan dan mitra kami untuk mengikuti kebijakan dan prosedur kerahasiaan yang ketat saat menangani informasi pribadi.

3. Layanan Pihak Ketiga

Kami dapat menggunakan layanan pihak ketiga seperti kurir pengiriman, pemroses pembayaran, atau platform pemasaran untuk memenuhi pesanan dan mempromosikan produk kami. Layanan ini dapat mengumpulkan dan memproses informasi pribadi atas nama kami, tetapi kami hanya bekerja dengan mitra terpercaya yang mengikuti kebijakan privasi yang ketat dan mematuhi peraturan perlindungan data.

4. Kepatuhan dengan Peraturan Perlindungan Data

Kami mematuhi semua peraturan perlindungan data yang berlaku, termasuk Peraturan Umum Perlindungan Data (GDPR) dan Undang-Undang Perlindungan Konsumen California (CCPA). Pengguna memiliki hak untuk mengakses, memodifikasi, atau menghapus informasi pribadi mereka kapan saja dengan menghubungi layanan pelanggan kami.

5. Perubahan pada Kebijakan Privasi ini

Kami dapat memperbarui kebijakan privasi ini dari waktu ke waktu untuk mencerminkan perubahan dalam praktik bisnis atau kewajiban hukum kami. Kami akan memberi tahu pengguna tentang perubahan signifikan dan memberikan mereka kesempatan untuk meninjau dan menerima kebijakan yang diperbarui sebelum melanjutkan menggunakan layanan kami.

6. Storage, Handling, and Disposal

You will take each of the below measures and agree to securely store, handle, and dispose of all Shopee Content, Personal Data, Protected Data, and Restricted Content that is subject to this DPP. 10.1 You will physically or logically separate and segregate Shopee Content from your other clients’ data. 10.2 You will utilise industry standard encryption algorithms and key strengths to encrypt: (a) all Protected Data that is in electronic form while in transit over all public wired networks (e.g., the internet) and all wireless networks; (b) passwords with irreversible industry standard algorithms, with randomly generated "salt" added to the input string prior to encoding to ensure that the same password text chosen by different users will yield different encodings; and (c) any mobile devices used outside of a Data Centre (e.g., laptop, desktop tablet) to perform any services pursuant to the Terms of Service or any of your Applications. 10.3 To the extent you are operating a Data Centre or utilising a third party Data Centre, you will comply with physical security controls outlined in one or more of the following industry standards: ISO 27001, SSAE 16 or ISAE 3402, or PCI-DSS. 10.4 Except where prohibited by applicable laws, upon the earliest of (i) the termination of the Terms of Service; (ii) the cessation of the need of any Protected Data for the purposes of the Terms of Service; or (iii) at any time upon written request from Shopee, you will: (a) promptly remove the Protected Data from your environment and destroy it within a reasonable timeframe, but in no case longer than thirty (30) days thereafter, (b) sanitise or destroy, as required in Section 10.5, all media used to store Protected Data, and (c) provide Shopee a written certification regarding such removal, destruction, and/or cleaning upon request. 10.5 You will utilize TLS 1.2 or above and will provide a secure, encrypted communication channel between yourself and your clients for any communications containing or in respect of any Protected Data. If for any reason, Shopee becomes aware that you are not using TLS-enabled communications, Shopee will provide written notice requesting rectification, following receipt of which you agree to rectify the communication channel within 30 days. Failure to take sufficient remedial action in response to any issues that are detected is a violation of this DPP and, without limitation to any other remedy available, will result in immediate termination of your use of the Services. 10.6 You shall not retain or store any Personal Data and Restricted Data (including but not limited to the Customer Name, Phone Number, Email Address, and Address) that is subject to this DPP for any period of time longer than is necessary to serve the purposes of this Agreement (which, in any event, shall be no longer than ninety (90) days, subject to applicable law). Thereafter, all data should be disposed of in accordance with Clause 10.7 below. 10.7 You will dispose of the relevant Protected Data when it is deemed no longer necessary to continue being preserved, or has exceeded industry best practices for the time/duration/age of the Protected Data. Protected Data should be disposed of in a method that prevents any recovery of the data in accordance with industry best practices for shredding of physical documents and wiping of electronic media. You will destroy any equipment containing Protected Data that is damaged or non-functional. All Protected Data must be rendered unreadable and unrecoverable regardless of the form (physical or electronic).